Unlimited Telemedicine + Reliable Prescription Discounts

Because you have more important places to be than the doctor's office.

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TELEMEDICINE FAQ

Members receive unlimited telemedicine access with a $0 consult fee every visit.

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists, and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

No, there are no copays as WellCall is not insurance.

When you are triaged, the representative will ask you whether you would prefer the doctor to contact you by phone or video call.

Once your information is taken by a representative, a doctor will call you back in approximately 10-15 minutes.

WellCall is only for non-emergency medical issues Members should not use it if they are experiencing a medical emergency. Please dial 911 if you are having a medical emergency. WellCall is also not intended to replace a member’s primary care physician.

The doctors are licensed in internal medicine, family medicine, and pediatrics. A doctor may also provide guidance on the type of specialist a member should see.

If the doctor cannot treat your illness, they can help you decide what kind of care you need.

WellCall doctors are available to treat common acute illnesses and prescribe non-controlled medication. Commonly treated illnesses are:
Cold & Flu Symptoms, Sinus Problems, Ear Infection, Allergies, Urinary Tract Infection, Nausea, Pink Eye, Stomach Viruses, Infections, Rashes, Sore Throat, Acne

They can also give you recommendations and options.

WellCall doctors handle acute illness, not ongoing care. Should your illness change or if you have questions, you can call and talk to a doctor on call who can help with your treatment plan.

A prescription is not guaranteed, and it is up to the doctor to recommend the best treatment. Doctors will submit your prescription directly to the pharmacy of the member’s choice. Doctors will never issue prescriptions for substances controlled by the DEA and certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac, Percocet, Oxycodone, and Zoloft. Non-therapeutic drugs such as Viagra and Cialis are not prescribed by network doctors.

Hooray Health WellCall does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of the member’s choice.

Health records are kept private and secure in order to protect members’ personal information. Only members can determine who can see the information in their records.

No, members are not turned away because of pre-existing conditions. HoorayHealth WellCall is not insurance.

We are currently developing the mobile app and expecting it to launch early 2020. Stay tuned. 

DISCOUNT PRESCRIPTION FAQ

A prescription is not guaranteed, and it is up to the doctor to recommend the best treatment. Doctors will submit your prescription directly to the pharmacy of the member’s choice. Doctors will never issue prescriptions for substances controlled by the DEA and certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac, Percocet, Oxycodone, and Zoloft. Non-therapeutic drugs such as Viagra and Cialis are not prescribed by network doctors.

Hooray Health WellCall does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of the member’s choice.

Health records are kept private and secure in order to protect members’ personal information. Only members can determine who can see the information in their records.

No, members are not turned away because of pre-existing conditions. HoorayHealth WellCall is not insurance.

You can save an average of 60% an unlimited prescriptions each month with Hooray Health WellCall’s discount prescription program, powered by ScriptSave WellRx..

Savings are about 60% on average.* Savings vary based upon the medication and the pharmacy you choose to use.

* Average and up to savings percentages are based on all discounted prescriptions that were run through the WellRx program in 2018. Discount percentages represent savings provided off of pharmacies’ retail prices for consumers who do not have a discount program and pay cash.

ScriptSave WellRx is accepted at 65,000 participating chain and independent retail pharmacies nationwide, so there’s likely a participating pharmacy nearby. Chances are the pharmacy you use now participates. To find a participating pharmacy near you, navigate to the Hooray Health WellCall prescription discount finder, and enter the prescription medication you wish to price.

At this time, discounts only cover FDA approved medications. The FDA has not approved marijuana for any medical use, so the ScriptSave WellRx card can’t provide discounts for medical marijuana, even if you have a medical card.

If you have health insurance coverage, use your ScriptSave WellRx card for any prescriptions that are not covered by your insurance plan or for family members not covered by insurance.

Call HoorayHealth WellCall at 866.746.6729

Navigate to Hooray Health WellCall’s “Show Prescription Card,” and present this card to your pharmacy for instant savings. There is no paperwork to complete and no limit on usage.

Yes. Many drugs for pets are also human drugs. Ask your veterinarian if there is a human equivalent and dosage for your pet. If so, your vet can write a prescription to be filled with your ScriptSave WellRx savings card at most of our participating pharmacies. Learn more about pet savings at https://www.wellrx.com/discount-pet-care/

We are currently developing the mobile app and expecting it to launch early 2020. Stay tuned.